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Frequently Asked Questions

  • Why should I Use AmberESG?
    AmberESG is a powerful AI tool that can help you to learn about ESG, or to create content related to your ESG initiatives, or to summarize, analyze, or interact with your own ESG documents.
  • What kind of topics can I learn about with AmberESG?
    You can learn about Sustainability, ESG, Energy Transition, Green Initiatives for Industries, ESG policies for different regions, Carbon Accounting (Scope 1, 2 & 3), Hydrogen, Methane etc. Ask any question, AmberESG will try to answer it.
  • What kind of content can I generate with AmberESG?
    You can generate marketing and promotional content for your ESG initiatives for social media like X (Twitter), Facebook, Instagram, WhatsApp, LinkedIn, or for your internal communications. You can edit the generated content as you like.
  • What kind of documents can I summarize with AmberESG?
    AmberESG currently supports PDFs and Microsoft Word documents.
  • How many documents can I upload at a time on AmberESG? Is there any size limit?
    You can upload one document at a time. Generally, a document that is less than 2MB can be summarized quickly by AmberESG.
  • Is there any usage limit on AmberESG?
    AmberESG does not impose any usage limits. However, we implement a fair usage policy to ensure everyone gets a reasonable chance to use, and user queries do not clog up the system. Fair usage policy limits are set periodically based on several factors including all users' overall usage of the system.
  • Does AmberESG keep a copy of my documents, summaries or answers to my questions?
    AmberESG does not keep any copies of your documents, summaries, or answers generated. However, AmberESG does keep a note of your login details and information like when you logged in, how long you stayed logged in, how many questions you have asked, etc. This information is used by AmberESG to implement a fair usage of the system and also to make further improvements or enhancements to AmberESG in future.
  • I have feedback, suggestions, or improvements to suggest. How can I inform AmberESG about it?
    We welcome all your feedback, comments, suggestions, and improvements. You can provide them using the contacts page.
  • How many questions can I auto-generate on AmberESG for my document? What can I do with them?
    You can select anywhere between 1 to 10 questions to be autogenerated using AmberESG. You can copy and paste the questions to get answers from the document. You can also ask your own questions on the document.
  • Is my login information secure?
    You can login with your google id, facebook id or your preferred email for using AmberESG services. We adhere to Google terms & facebook terms for using such services. Your email providers (google, facebook etc) do not send us any passwords of yours. If any authentication is done by Google or facebook it will be handled directly by the relevant party and we will only receive users that clear the checks. Therefore, we do not get any information about you other than your email id. We keep a copy of your email id on Amazon Web Services servers. We do not share your email id with any other organization or person. Nor do we use it for any purpose other than for providing services related to AmberESG to you.
  • Are my documents safe and secure?
    AmberESG does not keep a copy of your documents, summaries, or answers generated for your questions. Your documents are yours and we do not claim any ownership of your documents, nor do we use your documents for any purpose other than providing you with summaries and answers to your questions. However we do send your uploaded document content to OpenAI ChatGPT for processing. As a leading provider of AI services, ChatGPT has taken safe guards to protect your information. OpenAI terms of service can be found at
  • Does AmberESG use other services like OpenAI ChatGPT etc?
    Yes, AmberESG uses third-party services like Google Gemini, OpenAI ChatGPT, Meta's Llama, etc. However, we do offer private LLM services where we can fine-tune purpose-specific LLMs for your corporate needs. When we offer such a service, your data/information stays within your systems. This is a paid service and your subscription pricing doesn't include this service. You can write to us using the contact us page and our team will get in touch with you to customize AmberESG for your use.
  • For how long can I use the free version of AmberESG?
    AmberESG is available for free for 30 days from the day you first sign-in. After that, you need to select one of the several paid service options that we offer.
  • I have a question that is different from the above questions. What do I do?
    you can submit your question to us here.
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